INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are your customer support hours?

Our customer support team is available to assist you during our business hours, which are from Monday through Friday, 9:00 AM to 6:00 PM (EST). We are here to help you during these hours and will respond to your inquiries promptly.

How can I reach your customer support team via email?

You can contact our customer support team by sending an email to info@nexaridge.com. We aim to respond to emails as quickly as possible to provide the support you need.

Is live chat support available, and when can I use it?

Yes, we offer live chat support for immediate assistance during our business hours. Look for the chat icon in the bottom right corner of your screen when available from Monday through Friday, 9:00 AM to 6:00 PM (EST).

What's the phone number for your customer support hotline?

To reach us by phone, please call our customer support hotline at +1 737 307 5737. Our team is ready to provide personalized assistance during our business hours.

Can I send physical correspondence to your mailing address?

Yes, you can send mail to our physical address at 5900 Balcones Drive Suite 11790 Austin, TX 78731. While digital communication is convenient, we welcome traditional mail as well and will respond to your inquiries in a timely manner.

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